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Please send an e-mail to the following address if you have questions of a technical nature:

In order to allow us to respond as quickly as possible, please notify us of your working environment on the computer you are using with the following information:

  • TextCount version, including build,
      e.g. 6.0A16 050625 (see Help menu – About)
  • The version of Microsoft Windows which you're using
  • The version of Microsoft Office which you're using

Without this information, we're unable to analyse specific counting problems.

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